Shipping Policies - Wolfs Crown

SHIPPING POLICIES:

At Wolfscown Limited, we strive to ensure that your orders are processed and shipped in a timely manner. Please review our shipping policy for both wholesale and on-demand orders.

1. Order Processing Time

Wholesale Orders: Processing time for wholesale orders is typically 5-7 business days. This includes order confirmation, preparation, and packaging.
On-Demand Orders: On-demand orders may take 7-10 business days for processing, as each item is made specifically for you.

2. Shipping Methods and Costs

Domestic Shipping (USA): We offer various shipping methods for orders within the United States. Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.
International Shipping: Wolfscown Limited ships to select countries outside the USA. Shipping costs for international orders will be calculated at checkout. Please note that international shipping may take longer due to customs clearance.

3. Estimated Delivery Times

USA: Delivery typically takes 3-7 business days after processing, depending on your location and chosen shipping method.
International: Delivery times vary by destination but can take anywhere from 1-4 weeks. Please note that delays may occur due to customs processes.

4. Customs, Duties, and Taxes

International customers are responsible for any customs fees, duties, or taxes imposed by their respective governments. Wolfscown Limited is not responsible for delays caused by customs clearance.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor your order’s progress.

6. Order Modifications and Cancellations

If you need to modify or cancel your order, please contact us within 24 hours of placing your order. Once the order is in processing or has been shipped, we may not be able to accommodate changes.

7. Lost or Damaged Items

In the unlikely event that your order is lost or damaged during shipping, please contact us within 7 days of the expected delivery date. We will work with you and the shipping provider to resolve the issue promptly.

Thank you for choosing Wolfscown Limited. We appreciate your business!

On-demand orders may take 7-10 business days for processing, as each item is made specifically for you.